Facebook wants to apologise to us. Should we let it?

Facebook's recent TV marketing campaign in the UK isn't actually their first foray on to our home screens; they'd done it before about three years ago, even prompting some commentators to wonder why they'd bother. Yet their slightly corny, nostaligic advert certainly is notable for being the first I can remember that is apologetic in... Continue Reading →

Reaching the Hard-to-Reach Travellers

One of my firm beliefs is that technology should be accessible for all, not just those who have the ways and means of accessing it. Increasingly, demand should not be placed on the user to help themselves but instead, augment and support their experiences; for example, requiring a user to download an app. But there... Continue Reading →

So what did we learn from CES 2018?

The centre of the consumer innovation universe, also known as the Consumer Electronics Show or CES, ended last week and as is always the case each year, it was bigger than ever before. Not even a deluge of rain and a subsequent power cut could dampen the rush of new tech. Indeed, this year, having... Continue Reading →

The Three Flavours of Innovation

Who loves Neapolitan ice cream? Admit it, we all do. The chance to get three of your favourite flavours out of just one scoop is too good to miss, lest you're one of those fussy eaters that digs each third out of the plastic tub in turn. Yet this most nostalgic family favourite also happens... Continue Reading →

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